The information that CEM collects from clients is sensitive and we are very careful about how we handle it. Your data will be treated in the same confidential manner as data received from all other clients who participate in our surveys. Data collected from you may be used for benchmarking and research, but only in a manner that preserves confidentiality by combining your responses with many others. CEM may disclose your fund’s inclusion by name in its client reports if your fund is part of the peer group used as the basis for the report. This disclosure will not be linked to your data or results. From time to time, CEM may provide access to the data on an unnamed basis, and under a strict confidentiality agreement, for academic research.
Privacy with regards personal data
Data and privacy is important to us. We collects a limited amount of personal data on the employees of our clients and potential clients, for example:
- Contact and organisation related data such as an individual’s work email, work address and business role.
- We also maintain details of exchanges between ourselves and our clients, for example, emails, telephone calls or meetings.
This is used primarily to enable us to deliver services to our clients, but also to make prospective clients aware of the services we offer.