Demonstrate Value for Money to your Stakeholders
Demonstrate to your Board and key stakeholders that your pension administration costs, staffing
levels and the service
you provide members are reasonable and providing value. Clients often cite their service score
and cost benchmarking
results in their annual reports.
Improve Member and Employer Service
Many clients realize substantial improvements in their service scores over
multi-year periods by targeting new improvements each year.
Optimize Costs and Staffing Levels
Several clients have used their analysis to support their business case for increased
budgets or staffing levels.
Make Better Decisions
Leverage global industry expertise by connecting with like-minded peers.
Save Time by Learning from your Peers
Use the best practice research, the CEM peer network and the annual conference to jump start your initiatives.